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Frequently Asked Questions
What devices are these wireless earbuds compatible with?
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Our earbuds support Bluetooth 5.3 and are compatible with most Bluetooth-enabled devices, including smartphones, tablets, laptops, and smartwatches across iOS, Android, and Windows platforms.
How do the LED lights on the earbuds work?
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The built-in LED lights indicate the earbudsâ status, such as pairing mode, battery level, and charging. They help you easily track your earbudsâ operation without any guesswork.
What is the battery life of the earbuds and charging case?
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You can enjoy up to 6 hours of continuous playback on a single charge, with the charging case providing an additional 24 hours of battery life for on-the-go use.
How effective is the noise reduction feature?
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The earbuds come equipped with advanced noise reduction technology that minimizes background noise, ensuring clear calls and immersive music experiences in busy or noisy environments.
Are the earbuds sweat and water-resistant?
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Yes! These earbuds have an IPX5 water resistance rating, making them ideal for workouts, outdoor activities, and rainy weather without worrying about sweat or light splashes.
How do I pair the earbuds with my device?
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Simply take the earbuds out of the charging case, and they will automatically enter pairing mode. Then, select "Wireless Earbuds" from your device's Bluetooth settings to connect quickly.
Can I use one earbud independently?
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Yes, you can use either earbud solo for calls or music, allowing flexibility and extended usage time by alternating between earbuds.
What should I do if I experience connection issues?
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Try turning Bluetooth off and on, reset the earbuds by placing them back in the case for 10 seconds, then pairing again. If issues persist, contact our customer support team for help.